Return Policy

We want you to be completely satisfied with your purchase from Event Furniture Supply. If you're not happy with your order, we offer a straightforward 30-day return policy.

Return Window

You may return most unused and undamaged items within 30 days of the purchase date for a refund, subject to the conditions below.

Restocking Fee

All returned items are subject to a $50 restocking fee, which will be deducted from your refund.

Return Eligibility

To qualify for a return:

• The item must be in new, unused condition

• It must be returned in the original packaging

• You must include any accessories, hardware, or documentation that came with the product

Items showing signs of wear or damage due to customer use may not be eligible for a refund.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery. We will ship a replacement item at no additional cost. We may request photos of the damage to process your replacement.

Return Process

To initiate a return, please contact our customer service team at [your contact email or phone number] with your order number and reason for return. We will provide instructions on how to return your item.

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds

Once your return is received and inspected, we will issue a refund to your original payment method, minus the $50 restocking fee. Please allow 5–10 business days for the refund to appear on your statement.